Loyalty Card Terms & Conditions

Please read the Terms and Conditions Below for the House of Harris Shop Loyalty Card.

How to use your card.

Every time you make a purchase at a House of Harris store, simply hand over the card to the cashier for them to issue your points.

How does the points system work?

For every £1 you spend in store you earn 5 points to go towards items within the House of Harris Store. 5 points are equal to the amount of 0.05p. To redeem your points, please hand to the cashier when making a purchase. Points can only be used as payment for a purchase at a House of Harris store and cannot be redeemed for cash.

If you lose your card

If you lose your card we request that you bring two forms of id into the store for us to issue you another card. A photographic id and a utility bill or bill with your name on are seen as sufficient to identify the account holder and issue a new card. The new card will be issued with the same number of points that are on the card holder's account. If however there are any difficulties in re-issuing these points to a new card we do not hold any responsibility for points lost.

If you find a House of Harris Loyalty Card.

If you find a Loyalty Card please hand it in to your nearest House of Harris store. We will be able to locate the card owner and contact them via email to make arrangements for them to collect it.

How will your information be used?

Your privacy is very important to us and we are committed to safeguarding the privacy of our customers; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal information:

  • Information that you provide to us for the purpose of registering with us.
  • Any other information that you choose to send to us

Using Your Personal Information

  • We may use your information to:
  • Send you email notifications which you have specifically requested
  • Send you our newsletter and other marketing communications relating to our business which we think may be of interest to you by email (you can inform us at any time if you no longer require marketing communications)
  • Used anonymously to analyse to improve our customer experience
  • We will not provide your personal information to any third parties for the purpose of direct marketing.
  • Send you special offers via email on your Birthday when a Date of Birth has been provided.


We may disclose your personal information to any of our employees, insofar as reasonably necessary for the purposes set out in this privacy policy.

In addition, we may disclose your personal information:

  • To the extent that we are required to do so by law;In connection with any ongoing or prospective legal proceedings;In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • Except as provided in this privacy policy, we will not provide your information to third parties.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

  • The payment of a fee currently fixed at £20
  • The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.


If you have any questions about this privacy policy or our treatment of your personal information, please contact us.